So you've decided to take the next step in updating your guest management experience by implementing a visitor management system in your office. What happens next?
How do you physically organise your office to accommodate a digital receptionist kiosk? And how can you optimise your kiosk and the rest of your Shared office space for your visitors? After all, your digital receptionist should not only greet your visitors but also be simple to use. While we've done our share to make The Receptionist for iPad extremely user-friendly, there are a few best practises you can implement to guarantee that your office provides an easy experience for your visitors.
In this piece, we'll show you how to set up your virtual iPad receptionist to give your visitors a warm greeting while reducing confusion, tension, and aggravation among your office personnel.
What Kind of Kiosk Do You Require?
The Receptionist for iPad is a cloud-based software that can be used via the iPad, which you and your visitors are already familiar with. The essential component of your digital receptionist kiosk is the iPad, which may be housed in a variety of enclosures based on your design preferences and taste.
The three alternatives we provide as part of your ready-to-go Receptionist in a box are as follows:
Floor Support
Your digital receptionist is encased in a slim, lockable floor stand in this configuration. The iPad, like the other two devices on our list, can be used in portrait or landscape mode, depending on your preferences. This model also has a stylish stand for interior cable management.
Desk Support
We have a desk stand option if you want to set your digital receptionist on a desk or table. To avoid theft, the desk stand can be fastened directly to the surface and is secure with a key.
Mount on the wall
The wall mount is the final option offered. This third solution allows you to save up floor or desk space by mounting your digital receptionist on a wall instead. If you want to preserve space, this is an excellent option.
To match the mood of your office, all The Receptionist for iPad solutions are available in both black and white.
Where Should Your Kiosk Be Installed?
The sort of enclosure you buy will, to a considerable extent, determine where you put it. A wall-mounted kiosk, for example, cannot be placed in the centre of the room (unless there is a wall to support it). As a result, when looking for a digital receptionist kiosk, it's a good idea to think about optimal placements.
When installing a digital receptionist in your business, one of the most critical factors to consider is location. If you don't choose a good location, your visitors might miss it, or if it's too far away or inconveniently placed, they might just go to a human instead. The position of your kiosk will determine whether or not it is used.
Consider the following factors when determining where to position your digital receptionist:
Choose a location near the entrance and exit.
If you want to set your guests up for success, make the digital receptionist stand out. Avoid a setup where your guest would need to walk through a human receptionist in order to get to a kiosk. In this case, the majority of visitors will choose to speak with a human receptionist since it is more convenient, and it may not even occur to them that you offer a digital check-in alternative.
You should also choose a location near the exit so that guests can check out if it is an important component of your visitor management process. If you have different access and departure points, consider installing two or more digital receptionists in those regions to ensure that your visitors can check in and out easily.
Humans should be able to use your digital check-in kiosk.
Many of our clients use The Receptionist for iPad in conjunction with real receptionists, which we think is fantastic because a digital receptionist like ours does not compete with humans. Instead, The Receptionist for iPad improves your ability to provide a smoother, more secure, and friendlier experience for your visitors while also lowering frustration for your front office employees.
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